Data Analyst

Salary £37,500 per annum

Location St Austell, Cornwall (Head office)

The Vacancy

Data Analyst

Ocean Housing Ltd - ICT Department

Permanent, 37 hours, £37,500 per annum

Turn data into insight. Insight into impact.

Are you passionate about transforming data into clear, actionable insight that improves services and supports better decision‑making?

Whether you’re an early‑career data professional or a recent graduate looking to apply and develop your skills in a real‑world environment, Ocean Housing Ltd is seeking an ICT Data Analyst to play a key role in strengthening how we manage, analyse and use data across the organisation.

This is an opportunity to join a purpose‑driven housing provider where your work will directly support regulatory compliance, transparency, operational effectiveness and better outcomes for our customers and communities.

💼 About the Role

As an ICT Data Analyst, you’ll ensure operational data is accurate, validated, auditable, and accessible, enabling colleagues to confidently analyse trends, meet regulatory requirements, and make evidence‑based decisions. You’ll design insightful reports, dashboards, and visualisations that bring complex data to life and support both strategic and day‑to‑day operations. This is a practical, hands‑on role that offers the opportunity to build confidence and experience applying analytical techniques in a live organisational setting

You will work closely with teams across the business, developing into a trusted data partner who translates business questions into meaningful analytical outputs. Strong data governance, data quality improvement and continuous development of reporting capability will be central to this role.

This role will make extensive use of Power BI, including DAX for data modelling and advanced calculations.

🔑 Key Responsibilities

Validate, cleanse, and prepare datasets to maintain high standards of data quality and integrity
Analyse historical and operational data to identify trends and actionable insights
Design and deliver clear reports, dashboards, and visualisations (e.g. using Power BI including DAX)
Apply data governance frameworks and highlight data quality issues for resolution
Support compliance, transparency, and robust organisational governance
Collaborate with stakeholders to understand requirements and improve data-driven decision making
Maintain accurate documentation and contribute to wider ICT team activities when required

👤 About You

You’re analytical, curious, and detail‑driven, with the confidence to turn numbers into meaningful stories. You enjoy working collaboratively and explaining data insights in a way that non‑technical audiences can easily understand.

This role would suit someone who:

Has practical experience working with business data (through employment, placement, internship, graduate role or equivalent experience)
Is looking to build confidence in data quality, reporting and stakeholder engagement within a live organisational environment
Values structured working practices, governance and accuracy
Is comfortable working on site initially to build strong foundations and working relationships across the organisation

You’ll bring:

A Level 4 qualification in Data Science, Statistics, Computer Science, or a related discipline
Strong SQL skills and advanced Excel expertise
Experience creating reports and dashboards, ideally using Power BI
A solid understanding of data validation, reporting, and statistical concepts
Excellent communication, organisation, and problem‑solving skills
A proactive approach, with a passion for continuous professional development

Experience with scripting languages (such as Python or R), data governance standards, or working in the social housing sector would be an advantage—but not essential.

🌱 Support and Development

The postholder will receive structured support during their initial period, including mentoring, access to organisational data standards, governance frameworks and reporting tools.

This role is well suited to an analyst looking to build confidence, credibility and sector experience in a supportive environment where learning is encouraged and analytical capability is actively developed.

Location and Attendance

This role is based at our St Austell office and requires regular attendance, particularly during the first three months. Applicants must be able to attend the office as required in line with the role and hybrid working expectations.

Include Why and Benefits as previous advert

📅 Key Dates:

Closing Date: Thursday 21st of May 2026 at Midnight
Interviews to be held: Friday 29th of May 2026 at Stennack House, St Austell, Cornwall

NB: This role is based in St Austell, Cornwall

📩 Ready to Apply?

If you’re excited about using data to drive positive change and want to be part of a collaborative, forward‑thinking organisation, we’d love to hear from you.

Apply now and help Ocean Housing turn data into meaningful action.

We may close this vacancy early if we receive sufficient applications—so apply soon!

The Company

Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme.

At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.

Mission Statement

“To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.”

At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.

Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.

Benefits

Generous Holiday Entitlement

Healthcare Benefits

Occupational Sick Pay Scheme

Pension which includes Death in Service Benefit

Family friendly

Committed to Training and Developing our Employees

Cycle to Work

Values

Honest, Enthusiastic and Always Positive

Passionate about Customer Service